Privacy Policy
Last updated: April 2026
North Mass Boulder, LLC (“NMB”, “we”, “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described here.
Information We Collect
We collect information you provide directly — your name, email, phone number, billing details when you become a member, and any inquiries you submit through forms on this site.
We also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, and pages viewed.
How We Use Your Information
We use the information we collect to operate the gym, manage your membership, process payments, communicate with you about classes and events, and improve our services.
If you’ve consented to marketing communications, we may also send you promotional messages, special offers, and program updates. You can opt out at any time.
Sharing Your Information
We do not sell your personal information. We share information only with service providers who help us operate (Rock Gym Pro for class scheduling, payment processors, email delivery, and analytics), and only as needed for those services.
We may also disclose information when required by law or to protect the rights, property, or safety of our members and staff.
Cookies and Tracking
We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how the site is used. You can control cookies through your browser settings.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You can update most account information directly through the member portal, or email us at [email protected].
If you’re a resident of certain jurisdictions, you may have additional rights, including the right to data portability or to opt out of certain data uses.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above. If the changes are material, we’ll notify you by email or through a notice on the site before they take effect.
Contact Us
Questions about this Privacy Policy? Email us at [email protected] or write to us at 1411 Roosevelt Avenue, Indianapolis, IN 46201.